Quickparts E-Commerce Portal
E-Commerce Transition FAQ’s
Below is a list of questions we have received in regards to using our new e-commerce portal. If you do not see the question and answer you are looking for, please contact us.
You will still be able to access the Customer Portal through the Quickparts website or contact your Sales person
If submitting a quote in the Customer Portal, there are 2 options:
- From the main ribbon, select “Create Quote”
- Or from Dashboard screen, select “Create Quote”
For quotes previously submitted prior to Mar 28, please talk with your Sales Representative
For quotes placed on/after Mar 28, from the main ribbon, select “Quotes”
For quotes previously submitted prior to Mar 28, please talk with your Sales Representative
For quotes placed on/after Mar 28, from the main ribbon, select “Projects”
“New” Status is an order currently under review by the QP Project Management Team
“Confirmed” Status are orders that are approved to be built
“Revised” Status are orders where a change to the order has been processed
“Dispatched” Status are orders that have been shipped
If you receive a “Requires Review” on a part, go ahead and add it to your order and submit the request. A sales representative will contact you for more information or with a quote.
Yes, please contact your Sales Representative
Yes, payment info will need to be submitted for all new orders.
Please contact your Sales Representative.
On the Project Screen, find the Project ID you wish to discuss, then click the blue envelope button on the far right hand side of the screen to email
Yes, the format of the documents will look a little different, but you will still receive both documents.